Whole-school platform suite for an independent school
Challenge
A growing school running critical operations — IT support, assessment reporting, communications, asset management and admin approvals — on disconnected spreadsheets, paper trails and inbox memory. Data lived in silos; every process depended on individual goodwill.
Approach
We designed and deployed five integrated platforms sequenced to prove value one workflow at a time: an AI-assisted IT service management platform, a structured assessment and reporting system, a school communications platform, a technology subscription and asset dashboard, and a workflow automation programme spanning onboarding, procurement and approvals.
Impact
- Manual report assembly replaced by validated, consistent document generation
- IT requests triaged with AI assistance under staff oversight
- Live dashboards giving leadership operational visibility for the first time
- The reporting platform attracted interest from other schools